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Canary Wharf (Elizabeth line) (CWX)

Canary Wharf station, Crossrail Place, Canary Wharf, London, E14 5AB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

An accessible ticket machine is located within the booking hall unpaid side.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

 Traveling with Contactless is available.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

Available

Staff are available to assist from the first to last train.

Customer Help Points

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Customer Services Notes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Accessibility Category A. This station has step-free access to all platforms.

  • Staff assistance is always available.

  • Accessible seating is available on platforms A and B.

Ticket barriers and gates

Available

Ticket gates are staffed from first to last train

Accessible ticket machines

Available

An accessible ticket machine is located within the booking hall unpaid side.

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Unavailable

Wheelchairs available

Available

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Staff Help

Staff help available

Available

Staff are available to assist from the first to last train.

Customer Help Points

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Helpline

Available

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click Passenger Assist | National Rail

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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