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Carlisle (CAR)

Carlisle station, Court Square, Carlisle, Cumbria, CA1 1QZ

Main entrance closure

The main entrance at Carlisle station is currently closed while building repairs take place. Please follow signs for the entrance at the rear of the station which is open as normal.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:00 - 20:00
  • Opening Hours Saturday: 05:00 - 20:00
  • Opening Hours Sunday: 09:00 - 20:00
Location

Ticket machines can be found in the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A - This station has step-free access to all platforms / the platform

Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Seating available on all platforms with waiting rooms throughout.

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Carlisle Car Park 1

10 spaces

Carlisle Car Park 2

4 spaces

Carlisle Car Park 1 

Eco friendly car hire available from this station. Click here for more information.

Accessible car park equipment

Carlisle Car Park 1

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes

Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points and Meeting Point

Yes

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

Yes

Seating available on all platforms with waiting rooms throughout.

Seating Area

Yes

Station Car Park

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

160 spaces

Accessible spaces

10 spaces

Eco friendly car hire available from this station. Click here for more information.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £5.50
  • Rate on Sunday £5.50
  • Rate per month £166.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website

Different rates apply to non rail users, please speak to a member of staff.

Station Car Park 2

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

79 spaces

Accessible spaces

4 spaces

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £5.50
  • Rate on Sunday £5.50
  • Rate per month £166.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Newsagent

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

16 spaces

Space for 16 cycles on Platform 8.

8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)

Type of Storage

Racks

Location

Platform 8.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

PeddalpushersLonnings End, Sandy Lonning, Brampton, CA8 1RA

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