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Last updated:Today at 02:34
Train companies affected:Avanti West Coast, TransPennine Express

Carmarthen (CMN)

Carmarthen station, Station Road, Carmarthen, Carmarthenshire, SA31 2BE

Coming soon: TfW Penalty Fare Zone Extension - from 9 September 2024

From Monday 09 September, the Transport for Wales Penalty Fare Zone is expanding. For more information visit tfw.wales/tfw-penalty-fare-zone.

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:45 - 18:00
  • Opening Hours Saturday: 06:45 - 18:00
  • Opening Hours Sunday: 10:15 - 17:45
Location

The ticket office is on platform 1 in the station building.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Ticket machines are touchscreen.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

Monday to Sunday 00:00 to 23:59 (24 hours, 7 days a week)

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Category B2.

Step free access is available to Platform 1.

Platform 2 can be accessed via the ramp at the end of Platform 1 and across a foot crossing.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Ticket machines are touchscreen.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms

Yes

Seating area

Yes

Accessible public telephones

No

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes

Monday to Sunday 00:00 to 23:59 (24 hours, 7 days a week)

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

Yes

Waiting Rooms

Yes

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

68 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

ATM

No

Refreshment Facilities

No

Shops

No

Pay Phones

No

Accessible Public Telephones

No

Post Boxes

Yes

Bicycle Storage

Spaces

16 spaces

Eight stands providing 16 spaces

Type of Storage

Stands

Location

Eight Sheffield stands providing 16 spaces are located under the northern end of the canopy on Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station.

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