Last updated:Today at 10:00
Train companies affected:South Western Railway
Carpenders Park (CPK)
Carpenders Park station, Prestwick Road, Watford, Greater London, WD19 7DT
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 10:00
- Opening Hours Saturday: 10:30 - 12:30
London Fare Zone
Zone 7
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Office
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Oyster and Contactless notes
New Oyster cards can be purchased from the ticket machines at this station, in addition to at the ticket office
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from information point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 05:04 - 00:51
- Information Services Opening Times Sunday: 06:41 - 00:49
Customer service staff are available from start until end of service, 7 days a week
Staff Help Available
Yes
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points
Yes
Customer Services Notes
0343222123
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Accessibility category B2. Long sloping ramp from station entrance to booking hall. Level access from booking hall to platforms.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Seats on station platforms
Accessible public telephones
Yes
Outside booking office. Sloped passage from entrance to booking hall.
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Seats on station platforms
Refreshment Facilities
Yes
Coffee kiosk
Shops
Yes
Local shops nearby
Pay Phones
Yes
Accessible Public Telephones
Yes
Outside booking office. Sloped passage from entrance to booking hall.
Post Boxes
No
Post Office located nearby
Bicycle Storage
Spaces
4 spaces
Cycle Disclaimer
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop C in Prestwick Road for northbound services to Watford Junction
Use Bus stop B in Prestwick Road for southbound services to Euston
Usually available in station forecourt
