Carstairs (CRS)
Carstairs station, Strawfrank Road, Carstairs, South Lanarkshire, ML11 8PR
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:20 - 14:24
- Opening Hours Saturday: 07:20 - 14:24
- Opening Hours Sunday: No
Scottish Bookings only
Ticket Machines
No
Collect tickets bought online
- Collect tickets at Ticket Office
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 07:20 - 14:24
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Saturday: 07:20 - 14:24
- Staff Help Available Sunday: No
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
From Monday 5th August 2024
This will be a Category A station. This station has a step-free access via a lift to both platforms.
Please take care when boarding/alighting the train towards the middle of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Saturday: 07:24 - 14:24
Part of ticket office building
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Saturday: 07:20 - 14:24
- Staff help available Sunday: No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located in the Waiting room. Available during ticket office opening hours (not wheelchair accessible)
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 07:24 - 14:24
Part of ticket office building
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off on Strawfrank Road (which is the bus stop at the station entrance.)
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
