Charing Cross (Glasgow) (CHC)
Charing Cross station, Elmbank Crescent, Glasgow, Glasgow City, G2 3HW
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 23:20
- Opening Hours Saturday: 06:00 - 23:20
- Opening Hours Sunday: 08:20 - 23:30
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:00 - 23:20
- Information Services Opening Times Sunday: 08:20 - 23:20
Staff Help Available
- Staff Help Available Monday to Saturday: 06:00 - 23:20
- Staff Help Available Sunday: 08:20 - 23:20
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office
Ticket barriers and gates
Yes
Ticket gates to all platforms
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:00 - 23:20
- Staff help available Sunday: 08:20 - 23:20
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
As part of our COVID-19 response, the toilets are opened upon request. The toilets are located on the Concourse. Radar - National Key Scheme
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Seating Area
Yes
ATM
Yes
Refreshment Facilities
Yes
Cafe
Shops
Yes
WHSmith newsagent
Pay Phones
Yes
Public Wi-Fi
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
Gear of Glasgow www.gearbikes.com
NextBike cycle hire is available close to the station. More information on this scheme can be found at www.nextbike.co.uk/en/glasgow
More Information
Transport Links
Buses pick up/drop off from Elmbank Gardens to the left of the station entrance
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Gear of Glasgow www.gearbikes.com
NextBike cycle hire is available close to the station. More information on this scheme can be found at www.nextbike.co.uk/en/glasgow
