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Last updated:Today at 22:26
Train companies affected:London Overground

Charing Cross (Glasgow) (CHC)

Charing Cross station, Elmbank Crescent, Glasgow, Glasgow City, G2 3HW

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 23:20
  • Opening Hours,Saturday: 06:00 - 23:20
  • Opening Hours,Sunday: 08:20 - 23:30
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Saturday: 06:00 - 23:20
  • Staff Help Available,Sunday: 08:20 - 23:20

Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Electronic Ticket Gates

Located at the main entrance.

  • Platform 1

By the help point.

  • Platform 2

By the help point.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

Please take care when boarding/alighting the train at platform 1 and 2, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Ticket barriers and gates

Available

Ticket gates to all platforms

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 06:00 - 23:20
  • Staff help available,Sunday: 08:20 - 23:20
Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Electronic Ticket Gates

Located at the main entrance.

  • Platform 1

By the help point.

  • Platform 2

By the help point.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

As part of our COVID-19 response, the toilets are opened upon request. The toilets are located on the Concourse. Radar - National Key Scheme

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Seating Area

Available

ATM

Available

Refreshment Facilities

Available

Cafe

Shops

Unavailable

Public Telephones

Yes

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

Gear of Glasgow www.gearbikes.com

NextBike cycle hire is available close to the station. More information on this scheme can be found at www.nextbike.co.uk/en/glasgow

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