Last updated:Today at 13:50
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 13:15
Train companies affected:South Western Railway
Chester Station, City Road, Chester, Cheshire, CH1 3NS
There are 3 machines next to the ticket barrier
Yes
Yes
Yes
Yes
No
No
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
No
Contact our Customer Relations team directly via the Transport for Wales Website.
No
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A.
Step free access is available to all platforms via lifts.
Yes
Yes
Yes
Yes
Yes
Yes
Closed until further notice.
Yes
Yes
Yes
No
Yes
Chester Car Park 1
6 spaces
Chester Car Park 2
6 spaces
Chester Car Park 1
Chester Car Park 2
Chester Car Park 2
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
No
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
Yes
Yes
Closed until further notice.
Yes
113 spaces
6 spaces
Yes
Yes
Yes
Visit www.apcoa.co.uk/tfwr for parking prices.
123 spaces
6 spaces
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Yes
No
Visit www.apcoa.co.uk/tfwr for parking prices.
Yes
Located on the concourse.
Yes
Coffee shop.
Buffet.
Public House/Bar.
Yes
News agent
Yes
Yes
Located on the platform(s).
76 spaces
Cycle Storage is located behind the buffet on the main concourse.
Stands
On the concourse
Yes
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop is the local bus stop near the station.
At the front of the station
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.