Clacton-on-Sea (CLT)
Clacton-on-Sea station, Skelmersdale Road, Clacton-on-Sea, Essex, CO15 6PU
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:15 - 18:00
- Opening Hours,Saturday: 05:15 - 18:00
- Opening Hours,Sunday: 07:15 - 16:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:15 - 18:00
- Information Services Opening Times,Saturday: 05:15 - 18:00
- Information Services Opening Times,Sunday: 07:15 - 16:30
Staff Help Available
- Staff Help Available,Monday to Friday: 05:15 - 18:00
- Staff Help Available,Saturday: 05:15 - 18:00
- Staff Help Available,Sunday: 07:15 - 16:30
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By speaking with a member of station staff
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Customer Help Points
Yes
Help points can be found at the following location(s):
Fixed to the wall of the station building that faces on to the concourse, near the customer toilets
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:15 - 18:00
- Staff help available,Saturday: 05:15 - 18:00
- Staff help available,Sunday: 07:15 - 16:30
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By speaking with a member of station staff
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Customer Help Points
Yes
Help points can be found at the following location(s):
Fixed to the wall of the station building that faces on to the concourse, near the customer toilets
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
There are Help Points
Toilets
Available
The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:15 - 17:30Saturday 05:15 - 17:30Sunday 07:15 - 16:00
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
Unavailable
Seating Area
Available
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
39 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £7.10
- Off-peak rate £4.90
- Rate on Saturday £4.40
- Rate on Sunday £4.40
- Rate per week £28.25
- Rate per month £120.00
- Rate per 3 months £345.00
- Rate per year £1203.00
ATM
Available
Refreshment Facilities
Available
'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries
Self-service vending machine providing cold drinks and snacks
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
108 spaces
Type of Storage
Compounds & Stands
Location
There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station.
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map
