Clacton-on-Sea (CLT)
Managed by Greater Anglia
Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
Note Vending machine available on concourse. Station buffet serving refreshments. -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets The toilets including the accessible toilets are located on the concourse; these toilets are operated by a radar key. They are only available during the opening hours of the station. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Clacton-on-Sea
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Station concourse
- Storage spaces
- 128
- There are 30 cycle racks available on the concourse, plus a secure 60-space cycle compound (key fob required, speak to station staff for availability).
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Address
-
-
-
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 49 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £6.50
- Off peak rate
- £4.50
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Weekly rate
- £26.00
- Monthly rate
- £110.00
- 3 Monthly rate
- £314.00
- Annual rate
- £1099.00
- CCTV Coverage
- Yes
- Onward travel information
-
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 18:00
Saturday 05:15 - 18:00
Sunday 07:15 - 16:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Ticket machine located on station concourse.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:15 - 18:00
Saturday 05:15 - 18:00
Sunday 07:15 - 16:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Help point on concourse.
- Lost Property
- Yes
- Lost property phone line service
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
-
Clacton-on-Sea station has Secure Station Acreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement transport stops in lay-by, at the front of the station.
Facilities
- ATM Machine
- Yes
- Located on concourse
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Accessible (Card Only) telephone available on concourse
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Vending machine available on concourse. Station buffet serving refreshments.
- Toilets
- Yes
- Toilets Location
- The toilets including the accessible toilets are located on the concourse; these toilets are operated by a radar key. They are only available during the opening hours of the station.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended
- Staff help available opening times
-
Monday - Friday 05:15 - 18:00
Saturday 05:15 - 18:00
Sunday 07:15 - 16:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
- Colchester;
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