Congleton (CNG)
Managed by Northern
Station facilities
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Station seating facilities
Station seating facilities Waiting room available during booking office hours, and canopies at all times -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Congleton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks/ Stands- Storage sheltered
- Yes
- Storage spaces
- 17
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
-
-
- Email address
- enquiries@northernrailway.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 35 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.00
- CCTV Coverage
- No
- Onward travel information
-
Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:20 - 13:50
Sunday Closed
- Location
-
Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Ticket office staff make every effort to assist disabled passengers with tickets and information.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Saturday Closed
Sunday Closed
Monday - Sunday Closed
- Customer help points
- Yes
-
Located on Manchester platform. Links for current train running.
- Lost Property
- Yes
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Pick Up / Drop Off at the bus stop at the top of the station approach road.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room available during booking office hours, and canopies at all times
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560
- Assisted travel
-
Ticket Office staff will provide assistance 0630-1330, Mondays to Saturdays. At other times if you need help getting on or off the train please ask the Train Conductor.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Ticket Office staff will provide assistance 0630-1330, Mondays to Saturdays. At other times, if you need help getting on or off the train please ask the Train Conductor.
- Staff help available opening times
-
Monday - Friday 06:30 - 13:40
Saturday 07:30 - 13:40
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
yes - separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.
- Wheelchairs available
- No
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