Last updated:Today at 02:29
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 11:54
Train companies affected:South Western Railway
Colne (CNE)
Colne station, Primet Hill, Colne, Lancashire, BB8 9NX
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Cards only no cash
Located inside the waiting shelter
Height adjusted ticket office counter
No
Unmanned Station
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:45 - 17:15
- Information Services Opening Times Saturday: 08:00 - 15:30
- Information Services Opening Times Sunday: No
- Information Services Opening Times Monday to Sunday: No
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Monday to Friday: 06:45 - 17:15
- Staff Help Available Saturday: 08:00 - 15:30
- Staff Help Available Sunday: No
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
No
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Step free access up slope to car park then 20 metre ramp access also from Primet Hill up 8 steps to car park.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Cards only no cash
Located inside the waiting shelter
Height adjusted ticket office counter
No
Unmanned Station
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
No
shelter only
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:45 - 17:15
- Staff help available Saturday: 08:00 - 15:30
- Staff help available Sunday: No
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
shelter only
Seating Area
Yes
Operator
Northern
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
15 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at the entrance to the car park on Primet Hill
Busline 0871 200 2233
Not available at this station.
