Colwall (CWL)
Colwall station, Lockyear Close, Colwall, Worcestershire, WR13 6RN
Station Information
Ticket Office
Opening Hours
No
Location
Please purchase a Permit to Travel from the machine before travelling. This is located next to the Waiting Shelters.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
No
Height adjusted ticket office counter
No
None
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information
No
Staff Help Available
No
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
No
CCTV at the Station
No
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Ticket barriers and gates
No
Accessible ticket machines
No
Height adjusted ticket office counter
No
None
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
No
Accessible spaces
1 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
No
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
N/A
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
20 spaces
Accessible spaces
1 space
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Bicycle Storage
Spaces
10 spaces
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will operate from B4218 Walwyn Road, near to the junction with Lockyear Close, for services to Hereford.
Services to Worcester will operate from outside the post office on B4218 Walwyn Road, near to junction with Stone Drive.
Please check your destination before boarding.
Please click below for walking directions from the station to the rail replacement bus stop.
Information to plan your onward journey is available in a printable format here
