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Cranbrook (Devon) (CBK)

Cranbrook (Devon) station, Burrough Fields, Cranbrook, Devon, EX5 2DY

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Location

Cranbrook does not have a ticket office.

A Ticket Vending Machine is located at the station entrance.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens

Staff Help Available

Unavailable

Customer Help Points

Yes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:30 - 19:00
  • Lost Property,Saturday to Sunday: Unavailable
  • Lost Property,Public Holidays: Unavailable

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Cranbrook.

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A Station - This station has step-free access to all platforms. Ramp to platform at 1:20 gradient.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

N/A

Waiting rooms

Unavailable

Seating area

Unavailable

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

Not Specified

Staff Help

Staff help available

Unavailable

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: Available

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Help Point location

There are Help Points

Toilets

Unavailable

N/A

Accessible Toilets

Unavailable

N/A

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Sheltered waiting area

There is sheltered waiting

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

135 spaces

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking is free

Notes

Blue Badge parking

Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

Register for Complimentary Blue Badge Parking.

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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