Last updated:Today at 14:25
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 13:49
Train companies affected:National Rail
Last updated:Today at 13:33
Train companies affected:Thameslink
Crosskeys station, Risca Road, Crosskeys, Caerphilly County, NP11 7DG
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Yes
Available
The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen.
Yes
No
Yes
Yes
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Available
There are no platform staff at this station. Assistance will be provided by the Conductor on the train.
Yes
Customer help points are available on both platforms.
Contact our Customer Relations team directly via the Transport for Wales Website.
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Available
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are only in Help Points
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.
Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace.
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Available
The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen.
Yes
Available
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Available
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There are tactile warnings on all platforms
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.
This is a drop-off point only
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Available
There are no platform staff at this station. Assistance will be provided by the Conductor on the train.
Yes
Customer help points are available on both platforms.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
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No
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4 spaces
Lockers
Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central), in the car park.
No
Yes
There are wide/long cycle/mobility scooter space(s) available
There is a help point close to the cycle parking
There are no cycle hire facilities at this station.
The rail replacement bus stop is a local bus stop on Risca Road.
There are no cycle hire facilities at this station.