Chestfield & Swalecliffe (CSW)

Chestfield & Swalecliffe station
Thanet Way
Swalecliffe
Kent
CT5 3JB

Station facilities

Route planning around the station including maps and platforms

Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Accessible taxis: Accessible taxis are available to book
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday - Friday 06:45 - 10:15
Saturday Closed
Sunday Closed

This station is not continuously staffed please see staffing times for details of when staff are available.
Location: On Platform 1
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: by entrance to platform 1
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at either ticket office or self-service ticket machine
Smartcards validators: No; Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Penalty fares: Penalty fares apply for Southeastern

Information available from staff: Yes - from help point
Information services - opening times: Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.
Passenger Information Systems: Announcements
Customer help points: Yes; By steps
Lost Property: Yes; Southeastern Customer Services; 0345 322 7021
Customer Services: 0345 322 7021
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Rail replacement buses depart from outside the station on St John's Road (near to Stop A on the Buses map).

Helpline Contact: 0345 322 7021 or Textphone 0800 783 4548
Staff help available: Yes; This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Staff help available opening times: Monday - Friday 06:45 - 10:15
Saturday Closed
Sunday Closed

This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Steps to both platforms.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Faversham;