Chadwell Heath (CTH)

Managed by TfL Rail 

 
Chadwell Heath station
Station Road
Chadwell Heath
Greater London
RM6 4BU
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platform 3  

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Chadwell Heath

Stations made easy

Route planning around the station including maps and platforms

Show [CTH] route

 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage location

Cycle stands on platform 3

Storage spaces
20
Storage CCTV
Yes
Car Park
No
Onward travel information

 Information to plan your onward journey is available in a printable format here

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:40
Saturday 07:10 - 19:00
Sunday 08:10 - 15:40
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
 
Information services - opening times

Staffed from first train until last

 
Customer help points
Yes

Help point on the gateline and on platform 3

Lost Property
Yes
Monday - Friday 08:30 - 16:00
03432221234
Customer Services

0343 222 1234

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus services will depart from:

Wangeu Road, Bus Stop F, for both Westbound and Eastbound services

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Toilets
No
Waiting Rooms
Yes
Waiting rooms location

Platform 3  

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0343 222 2000
Assisted travel
We operate turn up and go at this station. Please speak to a member of staff for assistance.
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Public Holidays Closed
Staff help available
Yes
Staff are available to give assistance from the first to the last train
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free from street to platform

Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [CTH] route

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