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Cwmbran (CWM)

Cwmbran station, Somerset Industrial Estate, Cwmbran, Torfaen, NP44 1QX

The lifts are out of order between platform 1 and platform 2 at Cwmbran station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:40 - 18:00
  • Opening Hours,Saturday: 08:00 - 18:00
  • Opening Hours,Sunday: Unavailable
Location

The ticket office is inside the station building.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Contactless Pay as you go

Use Contactless Pay as you go from this station

Yes

Contactless Pay as you go note

You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.

Find out more at tfw.wales/pay-as-you-go.

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:40 - 18:00
  • Information Services Opening Times,Saturday: 08:00 - 18:00
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:40 - 18:00
  • Staff Help Available,Saturday: 08:00 - 18:00

Assistance is provided by the conductor on the train or other station based staff if appropriate

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are no tactile warnings on platforms

Getting to and from the station

Accessible taxis here

Available

Available from the taxi rank.

Outside the station.

Impaired mobility set down/pick-up point available

Available

Set down and pick up in the station car park, adjacent to the station building.

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:40 - 18:00
  • Staff help available,Saturday: 08:00 - 18:00

Assistance is provided by the conductor on the train or other station based staff if appropriate

Customer Help Points

No

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Available

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

Available

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday & Public Holidays: Available

Spaces

76 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Set down and pick up in the station car park, adjacent to the station building.

Car park CCTV

Yes

Parking charges

Parking is free

ATM

Unavailable

Refreshment Facilities

Available

Café

Shops

Unavailable

Public Telephones

No

Post Boxes

Unavailable

Bicycle Storage

Spaces

8 spaces

Type of Storage

Stands

Location

Sheffield stands are available in two locations adjacent to the station building.

Sheltered

No

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station.

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