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Cwmbran (CWM)

Cwmbran station, Somerset Industrial Estate, Cwmbran, Torfaen, NP44 1QX

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 18:00
  • Opening Hours Saturday: 08:00 - 18:00
Location

The ticket office is inside the station building.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:30 - 18:00
  • Information Services Opening Times Saturday: 08:00 - 18:00
  • Information Services Opening Times Sunday: No

Staff Help Available

Yes

Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Category B1.

Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way.

Step free access is available to Platform 2 (to Hereford) is accessible from the station car park. 

A footbridge connects the platforms.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Available from the taxi rank.

Impaired mobility set down/pick-up point

Yes

Set down and pick up in the station car park, adjacent to the station building.

Accessible spaces

10 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

Yes

Closed until further notice.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

126 spaces

Accessible spaces

10 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Set down and pick up in the station car park, adjacent to the station building.

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Yes

Café

Bicycle Storage

Spaces

8 spaces

Type of Storage

Stands

Location

Sheffield stands are available in two locations adjacent to the station building.

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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