Last updated:Today at 10:04
Train companies affected:London Overground, Southern, Thameslink
Last updated:Today at 10:00
Train companies affected:Great Western Railway
Cwmbran (CWM)
Cwmbran station, Somerset Industrial Estate, Cwmbran, Torfaen, NP44 1QX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 18:00
- Opening Hours Saturday: 08:00 - 18:00
- Opening Hours Sunday: No
Location
The ticket office is inside the station building.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:40 - 18:00
- Information Services Opening Times Saturday: 08:00 - 18:00
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:40 - 18:00
- Staff Help Available Saturday: 08:00 - 18:00
Assistance will be provided by the Conductor on the train outside of ticket office hours.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way.
Step free access is available to Platform 2 (to Hereford) is accessible from the station car park.
A footbridge connects the platforms.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Available from the taxi rank.
Outside the station.
Impaired mobility set down/pick-up point
Yes
Set down and pick up in the station car park, adjacent to the station building.
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:40 - 18:00
- Staff help available Saturday: 08:00 - 18:00
Assistance will be provided by the Conductor on the train outside of ticket office hours.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
Yes
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
76 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set down and pick up in the station car park, adjacent to the station building.
Car park CCTV
Yes
Parking charges
Parking is free
ATM
No
Refreshment Facilities
Yes
Café
Shops
No
Pay Phones
No
Accessible Public Telephones
No
Post Boxes
No
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Location
Sheffield stands are available in two locations adjacent to the station building.
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is in the station car park.
Taxi rank in the station car park, adjacent to the station building.
There are no cycle hire facilities at this station.