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Dartford (DFD)

Dartford station, Station Approach, Dartford, Kent, DA1 1BP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 20:40
  • Opening Hours Saturday: 06:10 - 19:40
  • Opening Hours Sunday: 07:10 - 20:40

Assistance/Help available from station staff from First to Last trains.

Location

On way in to access trains

London Fare Zone

Zone 8

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

2 x in booking hall

Height adjusted ticket office counter

Yes

There are standing height and wheelchair height ticket counters available.

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

Yes

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Oyster and Contactless notes

Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard notes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

Customer Help Points

Yes

On platform

Customer Services Notes

This station has Secure station accreditation - For more information contact 0345 322 7021

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

2 x in booking hall

Height adjusted ticket office counter

Yes

There are standing height and wheelchair height ticket counters available.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Booking Hall - Available during staffing hours

Waiting rooms

Yes

Only available when staff present

Unheated waiting shelter on Platform 1 and 2 Only available when staff present

Seating area

Yes

Accessible public telephones

Yes

Public telephones are not wheelchair accessible

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available to book

Impaired mobility set down/pick-up point

Yes

Accessible spaces

10 spaces

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes
Customer Help Points and Meeting Point

Yes

On platform

Helpline

Yes

*Helpline closed on Christmas Day

0345 322 7021

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.There are no staff on the trains that call at this station that can assist.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

Toilets

Yes

Booking Hall - Available during staffing hours

Accessible Toilets

Yes

Booking Hall - Available during staffing hours

Baby Changing

Yes

Booking Hall- Available during staffing hours

Waiting Rooms

Yes

Only available when staff present

Unheated waiting shelter on Platform 1 and 2 Only available when staff present

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

186 spaces

Accessible spaces

10 spaces

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £7.70
  • Rate on Saturday £5.80
  • Rate on Sunday £3.50
  • Rate per week £33.50
  • Rate per month £128.30
  • Rate per 3 months £386.30
  • Rate per 6 months £756.00
  • Rate per year £1330.50

Notes

From 1st June - new off peak evening rate (after 18:00) - £1.50

ATM

Yes

Located outside main entrance

Refreshment Facilities

Yes

Café and Selecta vending machines

Shops

Yes

newspapers

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are not wheelchair accessible

Bicycle Storage

Spaces

64 spaces

There is now a Cycle Hub at this station - You may leave your cycle in the rack provided however you do so at your own risk.

Type of Storage

Stands

Location

by station entrance.

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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