Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Dartford station, Station Approach, Dartford, Kent, DA1 1BP
There is currently no step-free access between the concourse and platforms. The nearest station with step-free access is Greenhithe.
Assistance/Help available from station staff from First to Last trains.
On way in to access trains
Zone 8
Yes
Yes
2 x in booking hall
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Yes
Yes
2 x in booking hall
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Booking Hall - Available during staffing hours
Yes
Only available when staff present
Unheated waiting shelter on Platform 1 and 2 Only available when staff present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Yes
Accessible taxis are available to book
Yes
10 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
Yes
Booking Hall - Available during staffing hours
Yes
Booking Hall - Available during staffing hours
Yes
Booking Hall- Available during staffing hours
Yes
Only available when staff present
Unheated waiting shelter on Platform 1 and 2 Only available when staff present
Yes
APCOA Parking
186 spaces
10 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
Yes
Parking charges apply
From 1st June - new off peak evening rate (after 18:00) - £1.50
Yes
Located outside main entrance
Yes
Café and Selecta vending machines
Yes
newspapers
Yes
Yes
Public telephones are not wheelchair accessible
64 spaces
There is now a Cycle Hub at this station - You may leave your cycle in the rack provided however you do so at your own risk.
Stands
by station entrance.
Yes
No
There are no cycle hire facilities at this station
Station Approach
There is a taxi rank outside the station
Information to plan your onward journey is available in a printable format here