Last updated:Today at 19:27
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 11:38
Train companies affected:South Western Railway
Deptford station, Deptford High Street, Deptford, Greater London, SE8 3NU
Ticket office managed by Southeastern
On way in to access trains
Zone 2
Yes
Yes
booking hall
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Pre-loaded oyster card are no longer available from the ticket office.
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs from booking hall.
No
Yes
booking hall
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
No
No
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Accessible taxis are available to book
No
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
No
No
No
No
Yes
No
Yes
Yes
Public telephones are not wheelchair accessible
10 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
Yes
No
There are no cycle hire facilities at this station
Towards New Cross or London Bridge: Stop T, Deptford Bridge DLR station
Towards Charlton: Stop Y, Deptford Bridge DLR station.
Information to plan your onward journey is available in a printable format here