Dewsbury (DEW)
Managed by TransPennine Express
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Dewsbury
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
A secure Cycle Hub storage facility is situated on Platform 2.
Cycle racks are also available on Platform 1.
Information about travelling with your cycle on TransPennine Express trains is available here
Information about travelling with your cycle on Northern trains is available here - Storage spaces
- 70
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Local Council
- Address
-
Wellington Road
-
WF13 1HF - Note
-
The car park is operated and maintained by Kirklees Council. Details of charges are available here
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 80 with 8 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
The nearest taxi rank is outside the station.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 19:30
Saturday 06:15 - 19:30
Sunday 07:30 - 19:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- AVAILABLE AT TICKET OFFICE
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
-
To speak to a member of our team please call 0345 600 1671
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off in front of the station (adjacent to station car park).
Facilities
- ATM Machine
- No
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 107 2149
- Assisted travel
-
Please call 0800 107 2149 to book assistance
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:30 - 19:45
Saturday 06:30 - 19:45
Sunday 07:00 - 19:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 19:45 Sunday: 07:00 - 19:45 Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, lifts are unavailable, and assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring the use of platform 1 or assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Wheelchairs available
- Yes
- Nearest station with more facilities CRS Code
- Huddersfield;
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