Last updated:Today at 10:45
Train companies affected:South Western Railway
Doncaster station, Station Court, Doncaster, South Yorkshire, DN1 1PE
Two machines on concourse and three machines inside travel centre.
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Yes
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Yes
Yes
Yes
Yes
Collection is available for Smart tickets bought online.
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
No
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
No
Yes
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Yes
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Yes
Yes
Yes
Yes
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
Yes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 3 opening hours - 05:00 - 22:30
Platform 4 North Waiting Room opening hours - 05:00 - 01:30
Platform 4 South Waiting Room opening hours - 05:00 - 22:30
Yes
Yes
Phones are low level but not text
Yes
Yes
Yes
Advance booking not required
Yes
station front
Doncaster Car Park 1
Not Specified
Doncaster Car Park 2
10 spaces
Doncaster Car Park 1
Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
Doncaster Car Park 2
Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
Doncaster Car Park 1
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
No
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.
Yes
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
Yes
Yes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 3 opening hours - 05:00 - 22:30
Platform 4 North Waiting Room opening hours - 05:00 - 01:30
Platform 4 South Waiting Room opening hours - 05:00 - 22:30
Yes
Located
Platform 3A
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
Any London North Eastern Railway First Class packages
London North Eastern Railway First Advance (routed LNER/LNER& connections)
London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
Inclusive Tour Tickets (Superbreak etc.)
Weekend First
Restricted tickets
All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets, Newspapers.
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Available
Showers
Not available
London North Eastern Railway
69 spaces
Yes
Yes
station front
No
Parking charges apply
Short Stay 21-60 mins - £2.50
Short Stay 61-120 mins - £4.50
Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.
Simply purchase your ticket at the car park on the day.
480 spaces
10 spaces
Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
Yes
station front
No
Parking charges apply
Tariff for rail users only. See the Doncaster Frenchgate website for non-rail user tariffs.
Yes
Located on concourse
Yes
Various coffee shops and food outlets available for refreshments
Yes
Yes
Yes
Phones are low level but not text
Yes
62 spaces
CCTV is via British Transport Police office.
Stands
Within car park
Yes
Yes
There are no cycle hire facilities at this station
Pick Up / Drop Off outside the front of the station and park in the station overflow car park.
Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636
Information to plan your onward journey is available in a printable format here
Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station):
Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive.
Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus.
Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/about/yorkshire