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Last updated:Today at 15:05
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express

Dore & Totley (DOR)

Dore & Totley station, Abbeydale Road South, Dore, South Yorkshire, S17 3LB

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours

No

Location

Adjacent to old station building on entrance to platform

accepts cards only

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Announcements

Information Services Opening Times

  • Information Services Opening Times Saturday to Sunday: No
  • Information Services Opening Times Saturday: No
  • Information Services Opening Times Sunday: No
  • Information Services Opening Times Monday to Sunday: No

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

No

Customer Help Points

Yes

Help Points are now on both platform 1 & 2

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 06:00 - 23:00

Open 0600-2300 7 days per week

As this station is unstaffed please contact the Customer Experience Centre for Lost Property Queries on 0800 200 6060

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

  • Full lift access to both platforms

Level access from car park and Station Drive.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Shelter only on both platforms

Seating area

Yes

Accessible public telephones

Yes

The highest operating part of the telephone is 1140 mm above floor level.

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Help Points are now on both platform 1 & 2

Helpline
  • Helpline Monday to Sunday: Yes

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

Yes

Shelter only on both platforms

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

120 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

No

Pay Phones

Yes

Accessible Public Telephones

Yes

The highest operating part of the telephone is 1140 mm above floor level.

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

Within Car Park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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