Dunston (DOT)

Managed by Northern

Dunston station
Dunston
Dunston
Tyne and Wear
NE11 9SS

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: Yes
Storage spaces: 10
Storage CCTV: Yes
Car Park: No
Onward travel information: There is a bus stop a few minutes away from the station.
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Saturday 07:15 - 13:30

Information available from Help Point 24/7.
Passenger Information Systems: Announcements
Customer help points: Yes
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off outside station entrance on bridge.

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category A station, please note there are no tactile pavings at this station There is ramped access to both platforms which wheelchair users can easily use
Wheelchairs available: No
Nearest station with more facilities CRS Code: MetroCentre;