Last updated:Today at 10:58
Train companies affected:South Western Railway
Dunston station, Dunston, Dunston, Tyne & Wear, NE11 9SS
Yes
unstaffed
Yes
Yes
Yes
No
No
More information at www.northernrailway.co.uk/smart
If the station is not staffed please use our helpline 08002006060
Information available from Help Point 24/7.
No
Yes
08002006060
No
Open 0700-2200 7 days per week
Yes
This station has step-free access to all platforms / the platform.
Category A Station
Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
No
Yes
Yes
Yes
No
No
No waiting rooms provided but there are shelters on both platforms.
No
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
No
No designated area is provided. The station front may be used for set down purposes.
No
Yes
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
No waiting rooms provided but there are shelters on both platforms.
No
No
No
10 spaces
Stands
On the platform
Yes
Yes
Not available at this station.
Pick Up / Drop Off outside station entrance on bridge.
There is a bus stop a few minutes away from the station.
Not available at this station.