Last updated:Today at 19:54
Train companies affected:Avanti West Coast, Northern, TransPennine Express
Last updated:Today at 12:32
Train companies affected:National Rail
Dundee (DEE)
Dundee station, South Union Street, Dundee, City of Dundee, DD1 4BY
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Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:25 - 19:30
- Opening Hours Saturday: 06:25 - 19:30
- Opening Hours Sunday: 08:30 - 19:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:30 - 19:30
- Information Services Opening Times Sunday: 07:15 - 19:30
Staff Help Available
- Staff Help Available Monday to Saturday: 06:00 - 01:00
- Staff Help Available Sunday: 07:15 - 23:45
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office
Ticket barriers and gates
Yes
Ticket gates to all platforms
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:00 - 01:00
- Staff help available Sunday: 07:15 - 23:45
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on the platform. Radar - National Key Scheme
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
Yes
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
36 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £3.30
Refreshment Facilities
Yes
Costa/ Coffee House
Shops
Yes
Costa/ Coffee House
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
No
Bicycle Storage
Spaces
200 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off from the layby on Riverside Drive, 200 yards from the station entrance
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
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