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Ealing Broadway (EAL)

Ealing Broadway station, The Broadway, Ealing, Greater London, W5 2NU

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:35 - 23:25
  • Opening Hours Saturday: 05:35 - 23:25
  • Opening Hours Sunday: 07:00 - 20:30
Location

Within the ticket hall on New Ealing Broadway.

London Fare Zone

Zone 3

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located within the stations ticket hall on Approach Road.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

Oyster cards can only be purchased from a ticket machine.

Zone 3

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Travelling with Contactless is available.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

Yes

Staff are available to assist from the first to last train each day.

Customer Help Points

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station

Customer Services Notes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Accessibility Category A. This station has step-free access to all platforms. For access to District line & Central line services, take lifts to platform 4 and follow signs to District line or Central Line.

  • Staff ramp assistance is always available.

  • Accessible seating is available on platforms

  • Wheelchairs are available from first to last train.

Ticket barriers and gates

Yes

Ealing Broadway has a Secure Station accreditation.

Accessible ticket machines

Yes

Accessible ticket machines are located within the stations ticket hall on Approach Road.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

There are two accessible toilets, located on the station concourse. Toilets are operated with a radar key.

Waiting rooms

Yes

  • An accessible waiting room with automatic door opening is located on Platform 4.

  • An accessible waiting room with automatic door opening is located on Platform 3 Open from 06:00 to 20:00.

Seating area

Yes

Waiting rooms , sheltered seating are available on both platforms 3&4.

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

Yes

Staff are available to assist from the first to last train each day.

Customer Help Points and Meeting Point

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Toilets

Yes

Toilets are located on the station concourse.

Accessible Toilets

Yes

There are two accessible toilets, located on the station concourse. Toilets are operated with a radar key.

Baby Changing

Yes

Waiting Rooms

Yes

  • An accessible waiting room with automatic door opening is located on Platform 4.

  • An accessible waiting room with automatic door opening is located on Platform 3 Open from 06:00 to 20:00.

Seating Area

Yes

Waiting rooms , sheltered seating are available on both platforms 3&4.

Refreshment Facilities

Yes

Coffee, Food & Refreshment Kiosks

Platform 4 Concourse

Shops

Yes

Bicycle Storage

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

Brompton Dock 0208 232 3931 www.bromptondock.co.uk

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