Last updated:Today at 01:58
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 11:54
Train companies affected:South Western Railway
Ealing Broadway station, The Broadway, Ealing, Greater London, W5 2NU
Within the ticket hall on New Ealing Broadway.
Zone 3
Yes
Yes
Accessible ticket machines are located within the stations ticket hall on Approach Road.
Yes
Yes
Yes
Yes
Oyster cards can only be purchased from a ticket machine.
Zone 3
No
No
Travelling with Contactless is available.
Yes
Staff are available to assist from the first to last train each day.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms. For access to District line & Central line services, take lifts to platform 4 and follow signs to District line or Central Line.
Staff ramp assistance is always available.
Accessible seating is available on platforms
Wheelchairs are available from first to last train.
Yes
Ealing Broadway has a Secure Station accreditation.
Yes
Accessible ticket machines are located within the stations ticket hall on Approach Road.
Yes
Yes
Yes
Yes
There are two accessible toilets, located on the station concourse. Toilets are operated with a radar key.
Yes
An accessible waiting room with automatic door opening is located on Platform 4.
An accessible waiting room with automatic door opening is located on Platform 3 Open from 06:00 to 20:00.
Yes
Seated area is available at all platforms, sheltered seating area in Reading platform.
Yes
No
No
Yes
Staff are available to assist from the first to last train each day.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Yes
Toilets are located on the station concourse.
Yes
There are two accessible toilets, located on the station concourse. Toilets are operated with a radar key.
Yes
Yes
An accessible waiting room with automatic door opening is located on Platform 4.
An accessible waiting room with automatic door opening is located on Platform 3 Open from 06:00 to 20:00.
Yes
Seated area is available at all platforms, sheltered seating area in Reading platform.
Yes
Coffee shop
Yes
No
No
No
Brompton Dock 0208 232 3931 www.bromptondock.co.uk
Bus stop F outside station entrance (both directions)
Transport for London Buses operate from outside the station.
Information to plan your onward journey click Here
London Underground services; Central Line and District Line. For more details www.tfl.gov.uk
Elizabeth Line service to Heathrow airport.
Brompton Dock 0208 232 3931 www.bromptondock.co.uk