Last updated:Today at 21:14
Train companies affected:Avanti West Coast, London Northwestern Railway
Edinburgh Gateway (EGY)
Edinburgh Gateway station, 1 Myreton Drive, Gogar, Lothian, EH12 9GF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:25 - 22:00
- Opening Hours,Sunday: 09:00 - 22:00
Location
On platform 2
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Static low counter
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Live service information
- Arrival Screens
Staff Help Available
- Staff Help Available,Monday to Friday: 06:30 - 10:00, 15:30 - 19:00
- Staff Help Available,Saturday: 09:00 - 18:30
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
Located on Platform 1.
Platform 1
By the station name sign under the canopy, next to the accessible ramps.
Platform 2
By the station name sign under the canopy, next to the accessible ramps.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office
Ticket barriers and gates
Available
Ticket gates to all platforms
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Static low counter
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Seating area
Unavailable
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are at least 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
4 Blue Badge holder spaces, pick-up and drop-off
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:30 - 10:00, 15:30 - 19:00
- Staff help available,Saturday: 09:00 - 18:30
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
Located on Platform 1.
Platform 1
By the station name sign under the canopy, next to the accessible ramps.
Platform 2
By the station name sign under the canopy, next to the accessible ramps.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
Available
Seating Area
Unavailable
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Available
Bicycle Storage
Spaces
100 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off from the bus stops outside the station.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
Edinburgh Airport Interchange Station
