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Edinburgh Gateway (EGY)

Edinburgh Gateway station, 1 Myreton Drive, Gogar, Lothian, EH12 9GF

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 06:25 - 22:00
  • Opening Hours,Sunday: 09:00 - 22:00
Location

On platform 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Static low counter

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Live service information
  • Arrival Screens

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:30 - 10:00, 15:30 - 19:00
  • Staff Help Available,Saturday: 09:00 - 18:30

Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the station name sign under the canopy, next to the accessible ramps.

  • Platform 2

By the station name sign under the canopy, next to the accessible ramps.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

Ticket barriers and gates

Available

Ticket gates to all platforms

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Static low counter

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Seating area

Unavailable

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are at least 0.9 metres wide

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

4 Blue Badge holder spaces, pick-up and drop-off

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:30 - 10:00, 15:30 - 19:00
  • Staff help available,Saturday: 09:00 - 18:30
Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the station name sign under the canopy, next to the accessible ramps.

  • Platform 2

By the station name sign under the canopy, next to the accessible ramps.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

Available

Seating Area

Unavailable

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

100 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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