Last updated:Today at 20:04
Train companies affected:Avanti West Coast, CrossCountry, East Midlands Railway, Northern, TransPennine Express, Transport for Wales
Edinburgh Gateway (EGY)
Edinburgh Gateway station, 1 Myreton Drive, Gogar, Lothian, EH12 9GF
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:10 - 00:10
- Opening Hours Sunday: 08:40 - 00:10
Location
On platform 2
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Static low counter
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information
- Announcements
- Arrival Screens
Staff Help Available
- Staff Help Available Monday to Saturday: 06:10 - 00:10
- Staff Help Available Sunday: 08:10 - 00:10
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 4
Ticket barriers and gates
Yes
Ticket gates to all platforms
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Static low counter
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Seating area
No
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
4 Blue Badge holder spaces, pick-up and drop-off
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:10 - 00:10
- Staff help available Sunday: 08:10 - 00:10
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
Yes
Seating Area
No
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
Yes
Bicycle Storage
Spaces
100 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off from the bus stops outside the station
visit www.traintaxi.co.uk for details of taxis available for hire
Edinburgh Airport Interchange Station
