Last updated:Today at 15:14
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Edinburgh station, Princes Street, Edinburgh, Lothian, EH1 1BB
In the Travel Centre
Yes
No
All Virgin Trains East Coast machines are DDA compliant in the Travel Centre
No
All ticket office windows are DDA complaint with lowered ledges for disabled passengers.
No lowered counter
Yes
No
No
Closed on Christmas Day and Boxing Day
Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
The Mobility Assistance Room is located opposite platform 4.
Yes
There is a Customer Information Point in the Main Concourse opposite the main departure boards.
Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
There is step free access to all parts of the station with lifts and escalators giving access to the platforms
Yes
Automatic Ticket Gates operate at Platforms 6, 7, 11, 12, and 13-18.
No
All Virgin Trains East Coast machines are DDA compliant in the Travel Centre
No
All ticket office windows are DDA complaint with lowered ledges for disabled passengers.
No lowered counter
Yes
Yes
Yes
At entrance to Public Toilets
Yes
No
Yes
Available in part on the main concourse during Station Opening times
Yes
Yes
Yes
Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
Yes
A drop off area is located at Calton Road, an assistance call point is located beside the lift.
Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
LNER - 03457 225 333
Avanti West Coast - 03453280253
ScotRail - 0845 6015 929
16 spaces
Parking is chargeable for all vehicles. There is free short term parking for up to 40 minutes at New Street car park
Yes
Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
The Mobility Assistance Room is located opposite platform 4.
Yes
There is a Customer Information Point in the Main Concourse opposite the main departure boards.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Yes
At entrance to Public Toilets
Yes
Female toilets,Male toilets,
Yes
No
Yes
Opening Hours:
London North Eastern Railway
Monday - Friday 06:30-21:00
Saturday 09:00-17:30
Sunday 09:45-19:00
Located: the LNER lounge is opposite platform 4.
Tickets Accepted in London North Eastern Railway First Class Lounge:
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
Any London North Eastern Railway First Class packages
First Advance (routed LNER & connections)
LNER First Class Reader Offer (routed LNER & connections)
LNER First Class Flat Fare (routed LNER & connections)
LNER Rewards First Class Leisure Single (routed LNER & connections)
LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
Inclusive Tour Tickets (eg. Superbreak)
Weekend First
Caledonian Sleeper First Class
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges.
Facilities: Toilets, meeting rooms, TV, newspapers, screens with updated train information, telephone.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: Accessible showers are currently unavailable due to refurbishment.
617 spaces
16 spaces
Parking is chargeable for all vehicles. There is free short term parking for up to 40 minutes at New Street car park
Yes
Yes
A drop off area is located at Calton Road, an assistance call point is located beside the lift.
Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
LNER - 03457 225 333
Avanti West Coast - 03453280253
ScotRail - 0845 6015 929
Yes
Yes
Located on concourse Located by the ticket office
Yes
Yes
Coffee shop Public House/Bar Food outlet (Seating available)
Station concourse
Yes
Wide range of shops Passport Photo Booth
Yes
Yes
Available in part on the main concourse during Station Opening times
Yes
Yes
Located on the concourse
223 spaces
Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.
Stands & Racks
Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
Yes
Yes
There are no cycle hire facilities at this station
Buses pick up from Market Street, which is a right turn out of the station.
Buses drop off at the bus stop on Jeffrey Street, close to the Leonardo Hotel.
Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com
All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.
Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info
Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com
No metro available.
Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com
Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);