Skip to main content

Faversham (FAV)

Faversham station, Station Road, Faversham, Kent, ME13 8EB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 19:30
  • Opening Hours Saturday: 06:15 - 19:30
  • Opening Hours Sunday: 08:00 - 19:00

Assistance/Help available from station staff from First to Last trains.

Location

On way in to access trains from Station road entrance.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

booking hall/ car park entrance

Height adjusted ticket office counter

Yes

Counters can be raised or lowered to suit all customers

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Train running Information and advice on how to get assistance available through the Help Point.

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

Customer Help Points

Yes

In subway

Customer Services Notes

0345 322 7021

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from subway to all platforms now available via lifts. Access from car park involves using a second lift and a steep slope. Access from ticket office side involves a steep ramp only.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

booking hall/ car park entrance

Height adjusted ticket office counter

Yes

Counters can be raised or lowered to suit all customers

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Only available when staff present

Heated waiting room on platforms 3 and 4 Only available when staff present

Seating area

Yes

Accessible public telephones

Yes

Public telephones are not wheelchair accessible

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available to book

Impaired mobility set down/pick-up point

No

Accessible spaces

7 spaces

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes
Customer Help Points and Meeting Point

Yes

In subway

Helpline

Yes

*Helpline closed on Christmas Day

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

Toilets

Yes

Platforms 1/2 and 3/4- Available during staffing hours

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Only available when staff present

Heated waiting room on platforms 3 and 4 Only available when staff present

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

170 spaces

Accessible spaces

7 spaces

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Impaired mobility set down/pick up points available

No

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £6.10
  • Rate on Saturday £4.60
  • Rate on Sunday £3.50
  • Rate per week £27.30
  • Rate per month £103.70
  • Rate per 3 months £308.50
  • Rate per 6 months £617.50
  • Rate per year £1070.00

Notes

From 1st June - new off peak evening rate (after 18:00) - £1.50

ATM

Yes

Refreshment Facilities

Yes

Buffet,coffee bar and Selecta vending machines

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are not wheelchair accessible

Public Wi-Fi

No

Post Boxes

Yes

Station Front

Bicycle Storage

Spaces

33 spaces

You may leave your cycle in the rack provided however you do so at your own risk.

Type of Storage

Stands

Location

In the car park and on the ramp to the car park form the subway

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station