Last updated:Today at 17:00
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 16:45
Train companies affected:South Western Railway
Ferryside (FYS)
Ferryside station, Eva Terrace, Ferryside, Carmarthenshire, SA17 5TD
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Arrival Screens
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
No
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1
Step free access is available to platform 1 (to Swansea) from the car park.
Step free access is available to Platform 2 (to Carmarthen) via the level crossing. Both platforms are connected via a footbridge with steps.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Accessible car park equipment
No
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
Carmarthenshire County Council
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
30 spaces
Accessible spaces
0 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Notes
Eva Terrace Car Park is situated across from the main station entrance and eastbound platform. It is run by Carmarthenshire County Council and more details on it can be found on the Council's website
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance.
A variety of services is available
