Last updated:Today at 20:50
Train companies affected:Southern, Thameslink
Galashiels (GAL)
Galashiels station, Ladhope Vale, Galashiels, Borders, TD1 1BP
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Inside shelter
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
No
Assistance is provided by on-train staff for boarding / alighting for passengers already on platform
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to single platform
Ticket barriers and gates
No
Accessible ticket machines
Yes
Inside shelter
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
On platform
Seating area
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
No
Assistance is provided by on-train staff for boarding / alighting for passengers already on platform
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
On platform
Seating Area
No
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off from the transport interchange opposite the station
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
