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Last updated:Today at 17:58
Train companies affected:National Rail

Glasgow Central (GLC)

Glasgow Central station, Gordon Street, Glasgow, Strathclyde, G1 3SL

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Yes

ScotRail ticket office (High Level)

  • Mon - Sat: 06:00 - 23:25

  • Sun: 07:00 - 23:05

ScotRail Ticket Office (Low Level)

  • Mon - Sat: 06:30 - 23:30

  • Sun: 08:15 - 23:30

Avanti West Coast Travel Centre

  • Mon - Sat: 05:15 - 21:30

  • Sun: 09:15 - 21:30

High Level (all destinations): Travel Centre next to Gordon St exit

High Level (Scottish destinations): Station concourse near Hope St exit

Low Level: Low level concourse between escalators

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Ticket Office: available

Travel Centre: not available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Sunday: 07:00 - 00:30
  • Information Services Opening Times Monday to Friday: 04:00 - 00:30
  • Information Services Opening Times Saturday: 04:00 - 00:30

Staff Help Available

  • Staff Help Available Monday to Saturday: 04:00 - 00:30
  • Staff Help Available Sunday: 08:00 - 00:30

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

Customer Help Points

Yes

Luggage Storage

Yes

Lost Property

  • Lost Property Monday to Friday: 09:00 - 17:30

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.

High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.

Ticket barriers and gates

Yes

Ticket gates are located on platforms 3 to 17

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Ticket Office: available

Travel Centre: not available

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Saturday: 04:00 - 00:30
  • Waiting rooms Sunday: 07:00 - 00:30
Seating area

No

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis can be located on Gordon Street.

Impaired mobility set down/pick-up point

Yes

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 04:00 - 00:30
  • Staff help available Sunday: 08:00 - 00:30

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key

Accessible shower is available within the changing places facility.

Accessible Toilets

No

Baby Changing

Yes

Showers

Yes

Waiting Rooms

  • Waiting Rooms Monday to Saturday: 04:00 - 00:30
  • Waiting Rooms Sunday: 07:00 - 00:30

Seating Area

No

First Class Lounge

  • First Class Lounge Monday to Friday: 07:00 - 19:00
  • First Class Lounge Saturday: 07:00 - 18:00
  • First Class Lounge Sunday: 10:00 - 18:00

The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.

Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

555 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Car park CCTV

No

ATM

Yes

Located on concourse

Refreshment Facilities

Yes

Shops

Yes

Wide range of shops

Pay Phones

Yes

Public Wi-Fi

Yes

Post Boxes

Yes

Located on the concourse

Bicycle Storage

Spaces

70 spaces

Located in front of the escalators to platforms 16 & 17 beside the British Transport Police office and on platform 15

Type of Storage

Stands & Racks

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Glasgow City Council bike scheme: 400 bikes will be available for public hire at 31 locations across the city with additional temporary sites: www.nextbike.co.uk/en/glasgow/

Bike & Go: Bikes available for public hire from the station concourse. Register online: www.scotrail.co.uk/bike-and-go

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