Last updated:Today at 13:19
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 13:15
Train companies affected:South Western Railway
Glasgow Queen Street (GLQ)
Glasgow Queen Street station, North Hanover Street, George Square, Glasgow, Glasgow City, G1 2AF
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:10 - 23:55
- Opening Hours Saturday: 05:10 - 23:55
- Opening Hours Sunday: 07:10 - 23:55
Location
Travel shop located on the main concourse of the station, near the Dundas Street entrance/exit.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 05:10 - 23:55
- Information Services Opening Times Sunday: 07:10 - 23:55
Staff Help Available
- Staff Help Available Monday to Saturday: 05:00 - 00:00
- Staff Help Available Sunday: 07:30 - 00:00
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
Yes
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
Ticket barriers and gates
Yes
Tickets gates to all platforms
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Saturday: 07:00 - 22:00
- Waiting rooms Sunday: 08:00 - 22:00
Inside the station next to the ticket office
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
Not Specified
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:00 - 00:00
- Staff help available Sunday: 07:30 - 00:00
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 07:00 - 22:00
- Waiting Rooms Sunday: 08:00 - 22:00
Inside the station next to the ticket office
Seating Area
Yes
First Class Lounge
No
There are no First Class Lounge facilities available at this station.
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Refreshment Facilities
Yes
Mobile coffee van
Pay Phones
Yes
Public Wi-Fi
Yes
Bicycle Storage
CCTV
Yes
Transport Links
Buses pick up/drop off from Cathedral St
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street
Interchange station for SPT Subway
An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Gear of Glasgow: http://gearbikes.com/
