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Glasgow Queen Street (GLQ)

Glasgow Queen Street station, North Hanover Street, George Square, Glasgow, Glasgow City, G1 2AF

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:10 - 23:55
  • Opening Hours Saturday: 05:10 - 23:55
  • Opening Hours Sunday: 07:10 - 23:55
Location

Travel shop located on the main concourse of the station, near the Dundas Street entrance/exit.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:10 - 23:55
  • Information Services Opening Times Sunday: 07:10 - 23:55

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:00 - 00:00
  • Staff Help Available Sunday: 07:30 - 00:00

Customer Help Points

Yes

Customer Services Notes

Luggage Storage

Yes

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Trolleys

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.

Ticket barriers and gates

Yes

Tickets gates to all platforms

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Saturday: 07:00 - 22:00
  • Waiting rooms Sunday: 08:00 - 22:00

Inside the station next to the ticket office

Seating area

Yes

Wheelchairs available

Yes

Trolleys

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

Not Specified

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:00 - 00:00
  • Staff help available Sunday: 07:30 - 00:00
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Saturday: 07:00 - 22:00
  • Waiting Rooms Sunday: 08:00 - 22:00

Inside the station next to the ticket office

Seating Area

Yes

First Class Lounge

No

There are no First Class Lounge facilities available at this station.

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Refreshment Facilities

Yes

Mobile coffee van

Shops

Yes

M&S Convenience Store

Pay Phones

Yes

Public Wi-Fi

Yes

Bicycle Storage

Type of Storage

Racks

Location

North Hanover path between low level and high level

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Gear of Glasgow: http://gearbikes.com/

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