Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Glazebrook (GLZ)
Glazebrook station, Glazebrook Lane, Glazebrook, Cheshire, WA3 5BA
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:10 - 10:10
- Opening Hours Saturday to Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 07:00 - 10:00
- Information Services Opening Times Saturday to Sunday: No
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available Monday to Friday: 07:10 - 10:00
- Staff Help Available Saturday to Sunday: No
Customer Help Points
Yes
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
No
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
This station only has tactile paving on platform 1
To Manchester : Off Glazebrook Lane, along a ramp (43 paces, 1:20 slope) to the right of the bridge and onto the platform To Liverpool :Kerb at car park then level path onto the platform
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Waiting room available during booking office and canopy Liverpool platform at all times
Seating area
Yes
Accessible public telephones
Yes
The highest operating part of the telephone is 1140 mm above floor level.
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Staff Help
Staff help available
- Staff help available Monday to Friday: 07:10 - 10:00
- Staff help available Saturday to Sunday: No
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Waiting room available during booking office and canopy Liverpool platform at all times
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Accessible Public Telephones
Yes
The highest operating part of the telephone is 1140 mm above floor level.
Bicycle Storage
Spaces
5 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at the bus stops at the top of the station approach. (Station side for Liverpool, opposite side for Manchester)
Information to plan your onward journey is available in a printable format here
Not available at this station.
