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Green Lane (GNL)

Green Lane station, Old Chester Road, Birkenhead, Merseyside, CH41 9AN

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 05:32 - 00:10
  • Opening Hours,Sunday: 07:32 - 00:10

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Unavailable

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:32 - 00:10
  • Information Services Opening Times,Sunday: 07:32 - 00:10

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:32 - 00:10
  • Staff Help Available,Saturday: 05:32 - 00:10
  • Staff Help Available,Sunday: 07:32 - 00:10

Customer Help Points

Yes

Located in the foyer.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

Category C: “This station does not have step-free access to any platform.” The nearest station with access is Birkenhead Central.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Unavailable

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Car park not operated by Merseyrail.

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:32 - 00:10
  • Staff help available,Saturday: 05:32 - 00:10
  • Staff help available,Sunday: 07:32 - 00:10
Customer Help Points

Yes

Located in the foyer.

Helpline
  • Helpline,Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Spaces

60 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Car park not operated by Merseyrail.

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Available

Cold drinks vending machine Food vending machine

Public Telephones

No

Bicycle Storage

Spaces

18 spaces

Secure cycle parking is available at the station. If you are interested in reserving secure parking further details can be found at  www.merseyrail.org

8 stands, 18 secure spaces

Type of Storage

Stands & Compounds

Location

adjacent to booking office

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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