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Greenock West (GKW)

Greenock West station, Inverkip Street, Greenock, Inverclyde, PA15 1TE

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Thursday: 06:00 - 18:15
  • Opening Hours,Friday: 06:15 - 19:15
  • Opening Hours,Saturday: 07:45 - 18:30
  • Opening Hours,Sunday: 09:45 - 14:15
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Thursday: 06:00 - 18:15
  • Staff Help Available,Friday: 06:15 - 19:15

Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located in the main station building.

  • Platform 1

By the entrance onto the platform.

  • Platform 2

By the pole, past the shelter and help point.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This is a Category C station. No step free access - stairs down to below ground platforms

Please take care when boarding/alighting the train towards the top and middle of platform 1 and the bottom of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Saturday: 05:00 - 01:30
  • Waiting rooms,Sunday: 07:55 - 00:05

Part of ticket office

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

0 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Thursday: 06:00 - 18:15
  • Staff help available,Friday: 06:15 - 19:15
Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located in the main station building.

  • Platform 1

By the entrance onto the platform.

  • Platform 2

By the pole, past the shelter and help point.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Saturday: 05:00 - 01:30
  • Waiting Rooms,Sunday: 07:55 - 00:05

Part of ticket office

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

100 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Refreshment Facilities

Available

Cafe

Public Telephones

Yes

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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