Gravesend (GRV)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities Heated waiting room on platform 0 Only available when staff present -
Trolleys
-
Refreshments
Note Coffee shop platform 0 and Selecta vending machines on platform 0 & 2 -
ATM machine
-
Toilets
Toilets Platform 0 & 2- Available during staffing hours -
Pay phone
-
Internet
-
Post box
Note on platform 0 -
Tourist information office
-
Shops
Shops newspapers
Gravesend
Getting to and from the station

Bicycle parking
Lockers,Wheel Racks
- Storage sheltered
- Yes
- Storage location
- both sides of station
- Storage spaces
- 280
- There is a secure bicycle hub on platform 0. You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
Station Car Park
- Operator
- APCOA Parking
- Phone number
- 0330 333 9232
- Address
-
Clive Road
Gravesend
Kent
DA11 0HP - Email address
- [email protected]
- Note
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 94 with 5 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- Daily rate
- £6.80
- Off peak rate
- £6.10
- Saturday rate
- £1.50
- Sunday rate
- £4.30
- Weekly rate
- £31.20
- Monthly rate
- £110.00
- 3 Monthly rate
- £329.10
- 6 Monthly rate
- £657.20
- Annual rate
- £1189.90
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
- side of station in Roathmoor Road
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:45 - 20:00
Saturday 05:45 - 20:00
Sunday 06:45 - 20:00
Assistance/Help available from station staff from First to Last trains.
- Location
- On way in to access trains from both sides of station
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Counters can be raised or lowered to suit all customers
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- in the booking hall on Platform 0 entrance.
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
Yes
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- On platform
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Clive Road
Facilities
- ATM Machine
No
- Post box
Yes
- on platform 0
- Refreshment facilities
Yes
- Coffee shop platform 0 and Selecta vending machines on platform 0 & 2
- Shops
Yes
- Type of shops available
- newspapers
- Toilets
Yes
- Toilets Location
- Platform 0 & 2- Available during staffing hours
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- Platform 2- Available during staffing hours
- National key toilets
- Yes
- National key toilets location
- platform 0&2- Available during staffing hours
- Waiting Rooms
Yes
- Waiting rooms location
- Heated waiting room on platform 0 Only available when staff present
- Waiting rooms opening hours
-
Only available when staff present
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Assisted travel
- Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
- Helpline opening hours
-
*Helpline closed on Christmas Day
- Staff help available
Yes
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge.
- Wheelchairs available
Yes
- Wheelchairs available open hours
-
Monday - Sunday 24 Hours a Day
Assistance/Help available from station staff from First to Last trains.