Last updated:Today at 20:16
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 11:38
Train companies affected:South Western Railway
Hackney Wick station, White Post Lane, Hackney, London, E9 5TS
At entrance
Zone 2
Yes
Yes
Yes
Ticket office staff provide assistance where possible
Yes
Yes
Yes
No
No
Yes
You can Contact Customer Services on 0343 222 1234
No
No
Yes
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
No
Yes
Yes
Ticket office staff provide assistance where possible
Yes
Yes
Yes
Concourse
No
Yes
No
No
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
No
Yes
Concourse
No
No
No
No
6 spaces
Stands
No
Yes
There are no cycle hire facilities at this station
Use Bus stop B in Hepscott Road for eastbound services to Stratford
Use Bus stop A in Hepscott Road for westbound services to Camden Road/Hampstead Heath/Richmond