Last updated:Today at 19:55
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 19:33
Train companies affected:Greater Anglia
Last updated:Today at 16:26
Train companies affected:National Rail
Haddiscoe station, Station Road, Haddiscoe, Norfolk, NR31 9JA
Unavailable
Yes
Available
Yes
No
No
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Next to the ticket machine at the entrance to the station, fixed to the grey post beneath the customer information screens
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Unavailable
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are only in Help Points
Some step-free access to all platforms - please check details.
This station has step free access to both platforms. However, please note that the station is very rural and Platform 2 (for trains towards Lowestoft) is only accessible via a barrow crossing across the train tracks.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Unavailable
Available
Yes
Available
Unavailable
Unavailable
Available
There are tactile warnings on all platforms
Available
Details of nearest taxis are shown on station information poster
Unavailable
1 spaces
Yes
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Next to the ticket machine at the entrance to the station, fixed to the grey post beneath the customer information screens
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
Unavailable
Unavailable
Unavailable
Unavailable
Available
National Car Parks Ltd
20 spaces
1 space
Yes
Unavailable
No
Parking charges apply
Unavailable
No
3 spaces
Lockers & Stands
There is one cycle stand and one cycle locker located in the corner of the station car park, directly opposite the entrance to the station.
No
No
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off in the station car park. Please note that due to access restrictions, this station can only be served by mini-bus.