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Last updated:Today at 00:46
Train companies affected:South Western Railway

Haltwhistle (HWH)

Haltwhistle station, Station Road, Haltwhistle, Northumberland, NE49 0AH

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours

Yes

unstaffed

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:50 - 20:00

Information available from Help Point 24/7.

Staff Help Available

No

Customer Help Points

Yes

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

Stepped footbridge but ramped access onto each platform can be obtained by going round using the road (unknown distance). Step free access from car park to station entrance

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

There are ramped waiting rooms available on the platforms.

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

Yes

Step free access from car park to station entrance

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

There are ramped waiting rooms available on the platforms.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

22 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Step free access from car park to station entrance

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

No

Bicycle Storage

Spaces

6 spaces

There is a cycle rack at the entrance of the station which is not covered.

Type of Storage

Stands

Location

entrance of the station

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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