Last updated:Today at 21:43
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Harrogate (HGT)
Harrogate station, Station Parade, Harrogate, North Yorkshire, HG1 1TE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:15 - 19:00
- Opening Hours,Saturday: 06:15 - 19:00
- Opening Hours,Sunday: 09:15 - 18:00
part time opening hours
Location
Concourse
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 06:15 - 19:00
- Information Services Opening Times,Sunday: 09:15 - 18:00
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:15 - 23:18
- Staff Help Available,Sunday: 09:15 - 23:12
Customer Help Points
Yes
Welcome Point
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
This station is mobility scooter friendly
Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Closed until further notice
Seating area
Available
Induction loop pay phones
Available
Disabled user friendly
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:15 - 23:18
- Staff help available,Sunday: 09:15 - 23:12
Customer Help Points
Yes
Welcome Point
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
The toilets are open during ticket office opening hours
Accessible Toilets
Available
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
117 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £6.60
- Rate per week £26.40
- Rate per month £101.00
- Rate per year £1056.00
Notes
Daily Charge: £6.60
Up to 2 hours (no return) £1.70
Up to 4 hours (no return) £3.30
Overnight Parking (1600-0759) £1.70
Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 5711Or You can call 0113 8090070, RingGo Code 5711
ATM
Available
Refreshment Facilities
Available
Shops
Available
shopping precinct and real ale pub adjacent to station platforms.
Public Telephones
Yes
Accessible Public Telephones
Available
Disabled user friendly
Public Wi-Fi
Available
Post Boxes
Available
Bicycle Storage
Spaces
32 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Replacement transport will pick up/drop off in the station car park
Taxi rank at front of station
'Transdev Harrogate & District' operate a network of daily, frequent bus routes around Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk
Harrogate Bus Station is located adjacent to the rail station.
Buy a Harrogate PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
Leeds/Bradford approx 8 miles
Not available at this station.
