Last updated:Today at 05:33
Train companies affected:South Western Railway
Harrogate (HGT)
Harrogate station, Station Parade, Harrogate, North Yorkshire, HG1 1TE
lifts are currently out of order at Harrogate station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:15 - 19:00
- Opening Hours Saturday: 06:15 - 19:00
- Opening Hours Sunday: 09:15 - 18:00
part time opening hours
Location
Concourse
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:15 - 19:00
- Information Services Opening Times Sunday: 09:15 - 18:00
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Monday to Saturday: 06:15 - 23:18
- Staff Help Available Sunday: 09:15 - 23:12
Customer Help Points
No
contact Customer Relations 0845 00 00 125
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
This station is mobility scooter friendly
Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Closed until further notice
Seating area
Yes
Accessible public telephones
Yes
Disabled user friendly
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
Yes
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:15 - 23:18
- Staff help available Sunday: 09:15 - 23:12
Customer Help Points and Meeting Point
No
contact Customer Relations 0845 00 00 125
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are open during ticket office opening hours
Accessible Toilets
Yes
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Seating Area
Yes
Operator
Northern
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
117 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.00
- Rate on Saturday £2.00
- Rate on Sunday £2.00
- Rate per week £16.00
- Rate per month £58.00
- Rate per 3 months £140.00
- Rate per year £560.00
Notes
Short Stay Car Park Charges: 20 Mins: 50p - 1 Hour: £1.60 - 2 Hours: £3.20
Daily £4.00
Weekly £16.00
Monthly £58.00
Quarterly £140.00
Annually £560.00
Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 5711Or You can call 0113 8090070, RingGo Code 5711
ATM
Yes
Refreshment Facilities
Yes
Shops
Yes
shopping precinct and real ale pub adjacent to station platforms.
Pay Phones
Yes
Accessible Public Telephones
Yes
Disabled user friendly
Public Wi-Fi
Yes
Post Boxes
Yes
Bicycle Storage
Spaces
32 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Replacement transport will pick up/drop off in the station car park
Taxi rank at front of station
'Transdev Harrogate & District' operate a network of daily, frequent bus routes around Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk
Harrogate Bus Station is located adjacent to the rail station.
Buy a Harrogate PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
Leeds/Bradford approx 8 miles
Not available at this station.
