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Harrogate (HGT)

Harrogate station, Station Parade, Harrogate, North Yorkshire, HG1 1TE

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 19:00
  • Opening Hours Saturday: 06:15 - 19:00
  • Opening Hours Sunday: 09:15 - 18:00

part time opening hours

Location

Concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:15 - 19:00
  • Information Services Opening Times Sunday: 09:15 - 18:00

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:15 - 23:18
  • Staff Help Available Sunday: 09:15 - 23:12

Customer Help Points

No

contact Customer Relations 0845 00 00 125

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • This station is mobility scooter friendly

Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Closed until further notice

Seating area

Yes

Accessible public telephones

Yes

Disabled user friendly

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

Yes

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:15 - 23:18
  • Staff help available Sunday: 09:15 - 23:12
Customer Help Points and Meeting Point

No

contact Customer Relations 0845 00 00 125

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are open during ticket office opening hours

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

117 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £6.00
  • Rate on Saturday £2.00
  • Rate on Sunday £2.00
  • Rate per week £24.00
  • Rate per month £58.00
  • Rate per 3 months £140.00
  • Rate per year £560.00

Notes

Up to 2 Hours (No return): £2

Daily £6.00

Weekly £16.00

Monthly £58.00

Quarterly £140.00

Annually £560.00

Overnight £10 (Overnight tickets can be extended the following day (via the RingGo APP)

Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 5711Or You can call 0113 8090070, RingGo Code 5711

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

 shopping precinct and real ale pub adjacent to station platforms.

Pay Phones

Yes

Accessible Public Telephones

Yes

Disabled user friendly

Public Wi-Fi

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

32 spaces

Type of Storage

Stands

Location

Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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