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Last updated:Today at 17:58
Train companies affected:National Rail

Hartford (Cheshire) (HTF)

Hartford station, Chester Road, Hartford, Cheshire, CW8 1QX

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Thursday: 06:00 - 17:00
  • Opening Hours Friday: 06:00 - 19:00
  • Opening Hours Saturday: 07:00 - 15:00
  • Opening Hours Sunday: 10:35 - 12:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

Height adjusted ticket office counter

No

1 to 1 contact with ticket office staff

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Thursday: 06:00 - 17:00
  • Information Services Opening Times Friday: 06:00 - 19:00
  • Information Services Opening Times Saturday: 07:00 - 15:00
  • Information Services Opening Times Sunday: 10:35 - 12:00

Staff Help Available

  • Staff Help Available Monday to Thursday: 06:00 - 17:00
  • Staff Help Available Friday: 06:00 - 19:00
  • Staff Help Available Saturday: 07:00 - 15:00
  • Staff Help Available Sunday: 10:35 - 12:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points

Yes

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

No

1 to 1 contact with ticket office staff

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

N/A

Waiting rooms

Yes

Closed until further notice

Seating area

Yes

Accessible public telephones

Yes

Public telephones are not accessible

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are not available

Impaired mobility set down/pick-up point

No

Pick-up is possible from car park

Accessible spaces

3 spaces

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Thursday: 06:00 - 17:00
  • Staff help available Friday: 06:00 - 19:00
  • Staff help available Saturday: 07:00 - 15:00
  • Staff help available Sunday: 10:35 - 12:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed.

Accessible Toilets

No

N/A

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

77 spaces

Accessible spaces

3 spaces

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Pick-up is possible from car park

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £4.50
  • Rate on Saturday £3.20
  • Rate on Sunday £3.20
  • Rate per week £14.90
  • Rate per month £54.00
  • Rate per year £432.00

Notes

You’ll be able to pay for parking in the following ways:

Refreshment Facilities

No

Pay Phones

No

Accessible Public Telephones

Yes

Public telephones are not accessible

Bicycle Storage

Spaces

16 spaces

Type of Storage

Stands

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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