Last updated:Today at 18:47
Train companies affected:Grand Central, Hull Trains, LNER, Lumo
Hartford (Cheshire) (HTF)
Hartford station, Chester Road, Hartford, Cheshire, CW8 1QX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Thursday: 06:00 - 17:00
- Opening Hours Friday: 06:00 - 19:00
- Opening Hours Saturday: 07:00 - 15:00
- Opening Hours Sunday: 10:35 - 12:00
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
No
Height adjusted ticket office counter
No
1 to 1 contact with ticket office staff
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Thursday: 06:00 - 17:00
- Information Services Opening Times Friday: 06:00 - 19:00
- Information Services Opening Times Saturday: 07:00 - 15:00
- Information Services Opening Times Sunday: 10:35 - 12:00
Staff Help Available
- Staff Help Available Monday to Thursday: 06:00 - 17:00
- Staff Help Available Friday: 06:00 - 19:00
- Staff Help Available Saturday: 07:00 - 15:00
- Staff Help Available Sunday: 10:35 - 12:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Ticket barriers and gates
No
Accessible ticket machines
No
Height adjusted ticket office counter
No
1 to 1 contact with ticket office staff
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
Yes
Closed until further notice
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
No
Pick-up is possible from car park
Accessible spaces
3 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Thursday: 06:00 - 17:00
- Staff help available Friday: 06:00 - 19:00
- Staff help available Saturday: 07:00 - 15:00
- Staff help available Sunday: 10:35 - 12:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed.
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Seating Area
Yes
Operator
SABA UK
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
77 spaces
Accessible spaces
3 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Pick-up is possible from car park
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.50
- Rate on Saturday £3.20
- Rate on Sunday £3.20
- Rate per week £14.90
- Rate per month £54.00
- Rate per year £432.00
Notes
You’ll be able to pay for parking in the following ways:
The Pay on Foot machine(s) located within the car park (where applicable)
Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
Refreshment Facilities
No
Pay Phones
No
Accessible Public Telephones
Yes
Public telephones are not accessible
Bicycle Storage
Spaces
16 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
In the event of engineering the bus/coach will collect from: To Crewe at bus stop on the main road adjacent to station car park, from Crewe outside public house on opposite side of the road.
Station 01606 42222 Redcab 01606 46666 Barnton 01606 872000
Information to plan your onward journey is available in a printable format here
