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Last updated:Today at 10:18
Train companies affected:Avanti West Coast, ScotRail, TransPennine Express

Haverfordwest (HVF)

Haverfordwest station, Cartlett Road, Haverfordwest, Pembrokeshire, SA61 1TY

Please note that the platforms at this station have a gentle slope.  Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:00 - 13:30
  • Opening Hours Saturday: 07:00 - 13:00
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Sunday: No
  • Information Services Opening Times Monday to Friday: 07:00 - 13:30
  • Information Services Opening Times Saturday: 07:00 - 13:00

Information available during ticket office opening times.

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

No

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B3.

Step free access to Platform 1 from where most trains depart. 

Access to Platform 2 is via a footbridge with steps.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Saturday: 07:00 - 17:25
  • Waiting rooms Sunday: No

Closed until further notice.

Platform 1

Seating area

No

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

0 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1.

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Saturday: 07:00 - 17:25
  • Waiting Rooms Sunday: No

Closed until further notice.

Platform 1

Seating Area

No

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

46 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Yes

Café

Shops

Yes

News agent

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

12 spaces

3 hoops

Type of Storage

Stands

Location

A shelter under which sits six sheffield stands providing parking for up to twelve bicycles to be parked, is sited next to the bus stop outside the main station building

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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