Haverfordwest (HVF)
Haverfordwest station, Cartlett Road, Haverfordwest, Pembrokeshire, SA61 1TY
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:00 - 13:30
- Opening Hours Saturday: 07:00 - 13:00
- Opening Hours Sunday: No
Location
Located in the main station building.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
Information Available From Staff
- Yes - from ticket office
Customer Information
- Departure Screens
- Live journey information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 07:00 - 13:00
- Information Services Opening Times Sunday: No
Information available during ticket office opening times.
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
Trolleys
Yes
CCTV at the Station
No
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B3.
Step free access to Platform 1 from where most trains depart.
Access to Platform 2 is via a footbridge with steps.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Saturday: 07:00 - 13:00
- Waiting rooms Sunday: No
Platform 1
Seating area
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
0 spaces
Accessible car park equipment
No
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Saturday: 07:00 - 13:00
- Waiting Rooms Sunday: No
Platform 1
Seating Area
Yes
Operator
Transport for Wales
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
46 spaces
Accessible spaces
0 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking is free
ATM
No
Refreshment Facilities
Yes
Café
Shops
No
Bicycle Storage
Spaces
12 spaces
3 hoops
Type of Storage
Stands
Location
A shelter under which sits six sheffield stands providing parking for up to twelve bicycles to be parked, is sited next to the bus stop outside the main station building
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at the front of the station.
Buy a Haverfordwest PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station.
