Last updated:Today at 21:53
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 21:18
Train companies affected:South Western Railway
Hazel Grove (HAZ)
Hazel Grove station, Station Street, Hazel Grove, Cheshire, SK7 4EX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Thursday: 06:05 - 19:00
- Opening Hours Friday: 06:05 - 20:00
- Opening Hours Saturday: 07:00 - 20:00
- Opening Hours Sunday: 09:00 - 16:30
Location
To the left on the platform when leaving the booking office
Accepts cards only
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Saturday: 06:55 - 14:00
- Information Services Opening Times Sunday: No
- Information Services Opening Times Monday to Sunday: No
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Sunday: No
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Closed until further notice
On each platform
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
Yes
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
22 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Sunday: No
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
Accessible Toilets
Yes
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
On each platform
Seating Area
Yes
Operator
Northern
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
389 spaces
Accessible spaces
22 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Shops
Yes
Kiosk
Pay Phones
Yes
Bicycle Storage
Spaces
23 spaces
11 cycle lockers and 12 cycle stands
Type of Storage
Lockers & Stands
Location
Within Car Park
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
More Information
Transport Links
Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park
In the station car park for buses to Stockport, Glossop or Marple. Busline 0871 200 2233
GMPTE 0161 228 7811
