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Hazel Grove (HAZ)

Hazel Grove station, Station Street, Hazel Grove, Cheshire, SK7 4EX

Out of Order

The toilet hub at this station is currently out of order

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Thursday: 06:05 - 19:00
  • Opening Hours Friday: 06:05 - 20:00
  • Opening Hours Saturday: 07:00 - 20:00
  • Opening Hours Sunday: 09:00 - 16:30
Location

To the left on the platform when leaving the booking office

Accepts cards only

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Saturday: 06:55 - 14:00
  • Information Services Opening Times Sunday: No
  • Information Services Opening Times Monday to Sunday: No

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available Sunday: No

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday. 

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Closed until further notice

On each platform

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

Yes

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

22 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

On each platform

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

389 spaces

Accessible spaces

22 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

No

Shops

Yes

Kiosk

Bicycle Storage

Spaces

23 spaces

11 cycle lockers and 12 cycle stands

Type of Storage

Lockers & Stands

Location

Within Car Park

Sheltered

No

CCTV

Yes

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