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Heath Low Level (HLL)

Heath Low Level station, Heath Halt Road, Heath, Cardiff, CF23 5QT

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information

  • Departure Screens
  • Arrival Screens

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Category B2.

Step free access to the platform from Heath Halt Road.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Accessible public telephones

No

Low level/text public phones.

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

No

Accessible Public Telephones

No

Low level/text public phones.

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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