Last updated:Today at 15:10
Train companies affected:South Western Railway
Hebden Bridge (HBD)
Hebden Bridge station, Station Road, Hebden Bridge, West Yorkshire, HX7 6JE
The lifts are out of order between Platform 2 and the station subway at Hebden Bridge station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 20:30
- Opening Hours Saturday: 06:40 - 20:30
- Opening Hours Sunday: 09:40 - 17:00
part time opening hours
Location
Platform 1
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 09:40 - 20:30
- Information Services Opening Times Sunday: 09:40 - 17:00
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Monday to Saturday: 06:40 - 20:30
- Staff Help Available Sunday: 09:40 - 17:00
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Please note there are no tactile pavings at this station
Lift access to both platforms 24 hours a day
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
3 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:40 - 20:30
- Staff help available Sunday: 09:40 - 17:00
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are available when the station is staffed
Accessible Toilets
No
Baby Changing
Yes
,
Waiting Rooms
Yes
Closed until further notice
Seating Area
Yes
Operator
Northern
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
78 spaces
Accessible spaces
3 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Yes
Pay Phones
Yes
Bicycle Storage
Spaces
26 spaces
10 cycle lockers and 16 cycle stand parking spaces
Type of Storage
Stands & Lockers
Location
In front of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Replacement transport will drop off/pick up at the bus stop adjacent to station front.
Busline 0871 200 2233
WYPTE 0113 245 7676
Not available at this station.
