Last updated:Today at 08:03
Train companies affected:South Western Railway
Helmsdale (HMS)
Helmsdale station, Station Approach, Helmsdale, Highland, KW8 6HH
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: No
Staff Help Available
No
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
No
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This is a Category B station. Level to platform 1 and connecting footbridge with stairs to platform 2
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
4 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off from the station car park
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
